💌 Shipping & Delivery Info
SHIPPING RATES
What are your shipping rates?
What are your shipping rates?
We offer a range of shipping options based on weight and dimensions. Please note that the final shipping cost may vary depending on the size of your order. International orders may also be subject to taxes or duties that are not included in the shipping cost.
Domestic (Australia)
Domestic (Australia)
- Australia Post Express: Starting at $12.95 AUD
- Australia Post Standard: Starting at $10.95 AUD
- Free shipping: Available on orders over $150 AUD and for Express over $200
International Shipping
International Shipping
- New Zealand, Fiji, Papua New Guinea: Starting at 23 USD
- US & CANADA: 25 USD
- EU: starting at 30 USD
- ASIA: starting at 25 USD
- Free shipping: Available on orders over $250 USD
INTERNATIONAL ORDERS
Additional Charges
Additional Charges
- We are not responsible for any taxes, customs duties, or additional charges that may apply upon delivery.
Customs Information
Customs Information
Please check with your local customs office for more information about potential charges.
SHIPPING AREAS
Domestic Delivery
Domestic Delivery
We deliver products across Australia, including rural area
PO Boxes and APO/FPO Addresses
PO Boxes and APO/FPO Addresses
- Australia: Deliveries to PO Boxes are not supported due to the size and security requirements of our products.
- International: Some countries may accept deliveries to PO Boxes. Please check with your local postal service for more information.
- We are unable to deliver to APO/FPO addresses.
International Orders
International Orders
- We ship internationally via Aus Post Intl to most countries around the world. Delivery times and costs will be provided at checkout.
CARRIER INFORMATION
Domestic Orders
Domestic Orders
- All domestic orders are shipped via Australia Post.
International Orders
International Orders
- All international orders are shipped via Aus Post Intl.
SHIPPING SCHEDULE
General Schedule
General Schedule
- Orders are shipped Monday to Friday.
Dispatch Times
Dispatch Times
- Orders placed after 11 AM (GMT +8) will be dispatched the next business day.
- Orders placed on Friday, Saturday, or Sunday will be posted on the next business day.
SHIPPING TIMES
Domestic Delivery Times
Domestic Delivery Times
- Perth and WA Metro Areas: 2-3 business days
- WA Rural Areas: 3-5 business days
- Interstate (Outside WA): 4-7 business days
International Delivery Times
International Delivery Times
- Vary by destination and will be provided at checkout.
ORDER PROCESSING
Processing Times
Processing Times
- Orders are typically processed within 1-2 business days.
- During peak periods or sales, processing times may be extended.
SHIPPING COSTS
Calculation of Costs
Calculation of Costs
- Shipping costs are calculated based on the size and weight of your order and shown clearly at checkout.
TRACKING YOUR ORDER
Tracking Information
Tracking Information
- You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
- This number allows you to track the status of your delivery on the Australia Post website.
IMPORTANT NOTES
Address Accuracy
Address Accuracy
- Please make sure your shipping address is accurate to prevent any delays.
- if an incorrect address was entered, contact customer support immediately via email to update the address. if the order has not yet shipped, the address can be corrected.
- if the order has already shipped, your local postal service will need to be contacted to address the issue.
Delivery Time Estimates
Delivery Time Estimates
- Delivery times are estimates and may be affected by external factors.